gta99 Privacy Policy

gta99 (gta99.cam) is an online casino and betting platform operated for users in Bangladesh. We give the highest priority to our users' privacy and are committed to protecting their personal information.

This privacy policy ("Policy") explains how gta99 collects, stores, processes, and protects your personal information — that is, any information about you that can identify you. This policy applies to the following:

• Browsing or using the gta99.cam website
• Creating and managing an account on our platform
• Using our games and betting features
• Contacting customer support
• Completing financial transactions via bKash, Nagad, or Rocket

Please read this policy carefully before using our services. If you have any questions, contact us.

gta99 uses your information for the following legitimate purposes:

Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Recording game and betting results
• Awarding bonuses and rewards
• Ensuring customer service and support

Security and Compliance

• Preventing fraud, forgery, and unauthorized access
• Completing age verification (confirming 21+)
• Complying with anti-money laundering (AML) regulations
• Maintaining the security and integrity of the platform

Improvement and Communication

• Improving platform experience and performance
• Personalizing services according to your preferences
• Informing you about new promotions and offers (if you have given consent)
• Resolving technical issues and providing support

Payment Processors

Necessary payment information is shared with bKash, Nagad, and Rocket to complete financial transactions. These organizations are governed by their own privacy policies.

Technology Service Providers

Limited data may be shared with trusted technology partners to provide technical services such as server hosting, cybersecurity, analytics, and customer support. These partners are required to comply with our strict privacy agreements.

Legal Obligations

Information may be disclosed in response to applicable law, court orders, or lawful requests from government authorities. In such cases, we provide only the minimum information required.

What We Never Do

• Sell or lease information to advertisers or marketers
• Disclose personal information on social media
• Transfer information to unauthorized third parties

Cookies and similar technologies are used on the gta99 website. Cookies are small text files stored in your browser that help improve your browsing experience.

Essential Cookies

These cookies are essential for the basic functioning of the website — such as maintaining login sessions, managing security tokens, and saving language preferences. Disabling them may prevent the website from working properly.

Analytics Cookies

Analytics cookies are used to understand how users interact with our platform. This information is collected in aggregate form and cannot be used to identify you personally.

Preference Cookies

These cookies are used to remember your language, game preferences, and other settings, so you do not have to set them up again each time you log in.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

gta99 applies industry-standard security measures to protect your information. Our security framework is as follows:

Please note that transmitting information over the internet is not completely secure. We ensure protection to the best of our ability, but no method is 100% guaranteed. To keep your account secure, use a strong, unique password and keep it confidential.

gta99 retains your information only for as long as necessary. Retention periods are determined according to the following policy:

• Active account data: Complete information is retained for as long as the account remains active.
• Financial transaction records: Transaction records are retained for a minimum of five years from the transaction date for legal and regulatory compliance.
• Technical logs: System logs are generally deleted after 90 days.
• Closed accounts: Even after an account is closed, certain information is retained for the applicable period to meet legal obligations.

After the designated retention period ends, your information is securely deleted or processed in a way that makes it no longer possible to identify you.

You have the following rights over your information on the gta99 platform:

To exercise any of your rights or submit a data-related request, please contact our support team. We will respond to your request within a reasonable time.

gta99 strictly follows a 21+ age policy. An age verification process is carried out at the time of registration and service is not provided to anyone under 21 years of age.

If we become aware that information from a minor has been collected, we will promptly delete that information and close the associated account. If you believe a minor is using our platform, please contact us.

We urge parents and family members to use parental control tools on shared devices and to ensure that minors cannot access online gaming platforms.

Financial transactions on our platform are carried out via bKash, Nagad, and Rocket. To protect payment information, we take the following measures:

• All payment information is transmitted through encrypted connections.
• Mobile banking account numbers are used solely for processing transactions.
• We do not store full payment details — only transaction references and summaries are retained.
• The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000.
• Withdrawals are typically processed within 15 minutes to 2 hours.

If you notice any suspicious transaction or unauthorized use of your account, please inform us immediately via our 24/7 live chat support.

gta99 may update this privacy policy from time to time. The policy may change in the following circumstances:

• Changes in the scope or nature of our services
• Changes in applicable laws or regulations
• Technological changes or the introduction of new security measures
• Addition of new services or payment methods

For significant changes, we will notify you by email or through a notification within the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The date of the most recent update will always be shown at the top of this page. We recommend that you review this policy regularly.